Help

Updated: 9/07/2016

If you can't find the answer to your question, visit our Customer Service Page on Facebook or contact us directly.

FAQ for Candidates and Elected Officials

I am an elected official and am also running as a candidate, should I signup for a Candidate account or an Elected Official account?

Candidate account because you will have access to enter both your current office information and candidate office information. You will show up on both the elected official and candidate sections of Ulection. You will also have access to change your account type to Citizen or Elected Official when necessary.

What do I do if I have dropped out or have been voted out of an election race?

Please go into your account settings and change your account type to Citizen. Being proactive and taking personal responsibility saves a lot of time for our moderators.

What do I do if I was a candidate but have won the election race and am now an elected official? 

Please go into your account settings and change your account type to Official.

What offices and political parties does Ulection currently support?

  • Federal: President, U.S. House, U.S. Senate.
  • State: Attorney General, Comptroller, Governor, Lieutenant Governor, Secretary of Commonwealth, Secretary of State, State Assembly, State House, State Senate, Treasurer.
  • County: Board of Education, County Clerk,  County Commissioner, County Council, County Executive, County Legislature, District Attorney, Freeholder, Police Jury, Sheriff, Supervisor, Tax Collector-Assessor.
  • City: Borough President, City Assembly, City Attorney, City Clerk, City Commission, City Council, Community College Board, Mayor.
  • Town: Housing Authority, Library Trustee, Meeting Member, Moderator, School Committee, Selectman, Town Clerk, Town Council.
  • Political Parties: Constitution Party, Democratic Party, Green Party, Independent, Libertarian Party, Nonpartisan, Republican Party, Socialist Party.

How can I receive the verification check mark?

After confirming your email, you will then have access to the verification form. We have multiple verification options on the form that you can complete to verify your identity.

Why is my profile not public?

You must complete the verification form and be verified before your profile can become public. If you have been verified, then check your profile visibility setting in your Account settings.

Why do you ask for my location information in addition to my office location?

The locations that you select in My Location will be the locations that your posts are placed in when you select the My Location audience view in the Post Box. Selecting your location also customizes the homepage of the Locations section to be defaulted to either the State, County, or City that you have selected. 

What is the My Campus feature?

This feature is for students, faculty, and alumni who believe they can positively contribute to campus discussions. Upon selecting your campus you will have access to an audience selection of My Campus in the Post Box allowing you to target your posts and a My Campus subsection in the Posts section allowing you to read the posts composed by those in your campus.

Why do you ask for demographic information such as age, gender, and ethnicity?

Your demographic information will be used in a feature we are creating called Ulection Statistics. This will be a section in each Post that shows the demographics of those who have rated it. We feel this is useful information that will help candidates and elected officials get a better sense of how their views and policy proposals are perceived by the entire community. Your demographic information will not show anywhere on your profile.

I am editing my profile and see a section called Services. What is that?

Services allows you to write the URL of your personal social media accounts. These will then display as icons under your bio on your profile.

How is my approval rating calculated?

Approval Ratings are calculated by dividing the total number of likes that all Issue, Speech, and Interview Posts have received by the total number of likes and dislikes that all of the Issue, Speech, and Interview Posts have received, and then multiplying by 100. When an Issue Post is deleted so are the number of likes and dislikes it had accumulated, thus affecting the Approval Rating. Post Types that are not included in the approval rating include; Polls and Events.

What is My Network?

My Network shows the Posts of those you are following

How can I control who is following me?

For now, all users can follow one another by simply clicking the Follow button. We want users to spread ideas that will help bring change and shape communities. The more ideas people have access to, the better.

Can I change the vote that I have cast on a Post?

You cannot change your vote, so make it count!

Can I leave more than one comment on a Post or reply to another user's comment?

You can only leave one comment, so make it count! We do not currently have the option for users to reply to each other's comments, though we have plans for an innovative comments section that we hope to roll out this summer.

FAQ for Citizens

Why do you ask for my location information?

The locations that you select for My Location will be the locations that your posts are placed in when you select the My Location audience view in the Post Box. Selecting your location also customizes the homepage of the Locations section to be defaulted to either the State, County, or City that you have selected. 

Why do you ask for demographic information such as age, gender, ethnicity, and party affiliation?

Your demographic information will be used in a feature we are creating called Ulection Statistics. This will be a section in each Post that shows the demographics of those who have rated it. We feel this is useful information that will help your candidates and elected officials get a better sense of how their views and policy proposals are perceived by the entire community. Your demographic information will not show anywhere on your profile.

I am editing my profile and see a section called Services. What is that?

Services allows you to write the URL of your personal social media accounts. These will then display as icons under your bio on your profile.

What is My Network?

My Network shows the Posts of those you are following

How can I control who is following me?

For now, all users can follow one another by simply clicking the Follow button. We want users to spread ideas that will help bring change and shape communities. The more ideas people have access to, the better.

Can I change the vote that I have cast on a Post?

You cannot change your vote, so make it count!

Can I leave more than one comment on a Post or reply to another user's comment?

You can only leave one comment, so make it count! We do not currently have the option for users to reply to each other's comments, though we have plans for an innovative comments section that we hope to roll out this summer.

What is the My Campus feature?

This feature is for students, faculty, and alumni who believe they can positively contribute to campus discussions. Upon selecting your campus you will have access to an audience selection of My Campus in the Post Box allowing you to target your posts and a My Campus subsection in the Posts section allowing you to read the posts composed by those in your campus.

FAQ for All Users

How can I view the elections for federal, state, and local candidates?

Below each candidates office title there is a button called "View Election." Click this button and it will take you to the Election page showing all of the candidates and the elected official(s) that currently hold the office. Only the candidates or officials who have signed up on Ulection will show, so be sure to invite them!

Are Posts in the Locations section the same as Posts in the Posts section?

No. Well, not all are the same. The Posts showing in the Locations section are Posts created by users specifically from those locations. The Posts section shows Posts created by users from all locations. A user can select "My Location" as an audience in the Post Box to direct their Post to show only in their respective location or select "Everyone" if they want their Post to show in the general Posts section.

How can I donate to Ulection?

We have a donate section in the footer of each page. Clicking on this donate section brings up the donate page which allows you to enter a dollar amount. Click pay and this will take you to the next section where you can enter your payment details. Click submit and this will send your payment to Ulection.

How can I share Ulection with my friends and family?

Sharing Ulection is very important as it helps get the word out! We have social sharing icons on the Homepage, in the Elections section, in the Parties section, in the Locations section, inside of each Post, and on each Candidate and Official profile. Simply click on either the Twitter or Facebook icon to share the page with your friends and family! You can also copy the URL of any page and paste it in an email or on another social media platform.

Can all account types (Citizen, Candidate, and Official) create Posts?

Yes, all users who have an account on Ulection can create Posts. We all have the power to write on the same topics and help shape our communities.

What is the Grassroots section?

Grassroots is a section that allows you to create events around a common cause. You can target these events to your location, campus, party, followers, or entire Ulection community.

What is My Campus?

This feature is for students, faculty, and alumni who believe they can positively contribute to campus discussions. Upon selecting your campus you will have access to an audience selection of My Campus in the Post Box allowing you to target your posts and a My Campus subsection in the Posts section allowing you to read the posts composed by those in your campus.